Newentor HybridvsKoala

Yes, the Newentor Hybrid Mattress does include an edge support system. This mattress features individually pocketed coils that provide excellent resilience and support for your body. The edge support system is designed to prevent the mattress from subsiding when you sit on the edge, which enhances the usable surface of the mattress and can prevent feelings of instability or rolling off. This feature can make the mattress more durable and comfortable overall, as well as helpful for those who often sit or sleep near the edge of the bed.

The foam layers of the Newentor Hybrid mattress features CertiPUR-US® Certified memory foam. This certification guarantees that the foam is free from harmful chemicals and meets strict standards for content, emissions, and durability. It provides peace of mind that the mattress is made with safe materials.

Yes, the Newentor Hybrid mattress is designed with 7 zones of individually wrapped coils that move independently. This zoning system allows for targeted support and pressure relief in different areas of the body. The coils can contour to your head, shoulder, waist, hips, thighs, lower thighs, and feet, providing customized support based on your body's specific needs. This feature helps to alleviate pressure points and promote proper spinal alignment, enhancing overall comfort and reducing the likelihood of waking up with aches or stiffness.

The smell you're noticing from your new Koala mattress is likely due to off-gassing, a common occurrence with new products made from certain materials, including polyurethane foam. Off-gassing refers to the release of volatile organic compounds (VOCs) into the air, and it can result in a unique, often chemical-like smell. This process is generally harmless, and the odor usually disappears on its own within a few hours to a couple of weeks after unboxing. To help speed up the process, you can air out the mattress or place it in a well-ventilated area. However, if the smell persists or causes discomfort, it's recommended to reach out to the manufacturer for assistance.

Yes, you can wash your Koala mattress cover. It is designed with a removable feature that allows you to unzip it from the mattress. For cleaning, you can place the cover in your washing machine on a cold cycle. After washing, it's best to let it air dry. If you notice any light stains, you can spot clean those using a mild detergent and a soft cloth. Remember, for stubborn stains or extensive cleaning, it might be best to consult with the manufacturer or a professional cleaning service to avoid potential damage.

The Koala mattress is designed with a unique feature: it has two flippable layers within the mattress that allow you to adjust the firmness to your liking. These layers are found under the breathable TENCEL® Lyocell Cover, which encases the flippable comfort layer. To adjust the firmness, you simply unzip the mattress cover and flip the double-sided Kloudcell® mattress topper. This feature allows you to customize the feel of your mattress without having to flip the entire mattress, which is not designed to be flipped as the support base layer is not meant for sleeping directly on. Despite this ability to customize firmness, it's still recommended to rotate the mattress head-to-foot regularly to ensure even wear and longevity.