KoalavsOnebed

The smell you're noticing from your new Koala mattress is likely due to off-gassing, a common occurrence with new products made from certain materials, including polyurethane foam. Off-gassing refers to the release of volatile organic compounds (VOCs) into the air, and it can result in a unique, often chemical-like smell. This process is generally harmless, and the odor usually disappears on its own within a few hours to a couple of weeks after unboxing. To help speed up the process, you can air out the mattress or place it in a well-ventilated area. However, if the smell persists or causes discomfort, it's recommended to reach out to the manufacturer for assistance.

Yes, you can wash your Koala mattress cover. It is designed with a removable feature that allows you to unzip it from the mattress. For cleaning, you can place the cover in your washing machine on a cold cycle. After washing, it's best to let it air dry. If you notice any light stains, you can spot clean those using a mild detergent and a soft cloth. Remember, for stubborn stains or extensive cleaning, it might be best to consult with the manufacturer or a professional cleaning service to avoid potential damage.

The Koala mattress is designed with a unique feature: it has two flippable layers within the mattress that allow you to adjust the firmness to your liking. These layers are found under the breathable TENCEL® Lyocell Cover, which encases the flippable comfort layer. To adjust the firmness, you simply unzip the mattress cover and flip the double-sided Kloudcell® mattress topper. This feature allows you to customize the feel of your mattress without having to flip the entire mattress, which is not designed to be flipped as the support base layer is not meant for sleeping directly on. Despite this ability to customize firmness, it's still recommended to rotate the mattress head-to-foot regularly to ensure even wear and longevity.

The Onebed Original mattress offers a unique feature of adjustable firmness, catering to individual comfort preferences. This is achieved through its three interchangeable foam layers that can be rearranged for a soft, medium, or firm feel. Accessible via a zipper on the mattress cover, these layers can be rearranged based on your preference. For example, placing the firm layer on top results in a firmer mattress, while positioning the medium layer on top creates a medium firmness. This versatility allows for a personalised sleeping experience, accommodating different comfort needs.

Onebed, an Australian mattress company, was founded in 2016 with a focus on developing high-quality, box-packed mattresses for easy delivery. The co-founder and CEO of Onebed is Dylan Tollemache, who has led the company as they expanded their product range to include various mattress models and other bedding products.

Yes, you can place the Onebed mattress directly on the floor, although it's not typically recommended for long-term use due to potential airflow restriction. This could potentially lead to mildew development, especially if the mattress is placed on an organic or moist surface, or in a humid area. To mitigate this risk, it's advisable to use a slatted base or a bed frame, which facilitates better air circulation around the mattress. However, if you prefer to use the mattress on the floor, ensure that you prop it up regularly to let any moisture dry out, keeping your Onebed clean and free from mildew.