Zinus iCoilvsKoala

Yes, Zinus mattresses are considered safe and non-toxic. They are certified by CertiPUR-US®, which means the foam used in the mattresses is tested to meet specific criteria for indoor emissions, content and physical performance. It signifies that the foam does not contain harmful substances such as formaldehyde. Therefore, Zinus mattresses are not classified as dangerous.

No, you should not attempt to remove the cover of your Zinus mattress, as it does not have a zipper and is not designed to be taken off. This cover functions in conjunction with the mattress itself and removing it may compromise the fire safety barrier and could potentially void the warranty. It's worth noting that the cover is not washable, so if necessary, you should spot clean it in place.

Yes, Zinus is a global brand with origins in South Korea, founded by Youn Jae Lee in 1979. However, all of Zinus mattresses are currently manufactured in Xiamen, China. The company originally started with making outdoor tents before evolving into an industry leader in the mattress and furniture market.

The smell you're noticing from your new Koala mattress is likely due to off-gassing, a common occurrence with new products made from certain materials, including polyurethane foam. Off-gassing refers to the release of volatile organic compounds (VOCs) into the air, and it can result in a unique, often chemical-like smell. This process is generally harmless, and the odor usually disappears on its own within a few hours to a couple of weeks after unboxing. To help speed up the process, you can air out the mattress or place it in a well-ventilated area. However, if the smell persists or causes discomfort, it's recommended to reach out to the manufacturer for assistance.

Yes, you can wash your Koala mattress cover. It is designed with a removable feature that allows you to unzip it from the mattress. For cleaning, you can place the cover in your washing machine on a cold cycle. After washing, it's best to let it air dry. If you notice any light stains, you can spot clean those using a mild detergent and a soft cloth. Remember, for stubborn stains or extensive cleaning, it might be best to consult with the manufacturer or a professional cleaning service to avoid potential damage.

The Koala mattress is designed with a unique feature: it has two flippable layers within the mattress that allow you to adjust the firmness to your liking. These layers are found under the breathable TENCEL® Lyocell Cover, which encases the flippable comfort layer. To adjust the firmness, you simply unzip the mattress cover and flip the double-sided Kloudcell® mattress topper. This feature allows you to customize the feel of your mattress without having to flip the entire mattress, which is not designed to be flipped as the support base layer is not meant for sleeping directly on. Despite this ability to customize firmness, it's still recommended to rotate the mattress head-to-foot regularly to ensure even wear and longevity.