VitalvsKoala

Ecosa is currently owned by Ringo Chan, who is also the Founder & Director of the company. Ecosa is an Australian company that sources its raw materials from Germany, Japan, and China, with the assembly of the mattresses occurring in China. This reflects a commitment to quality craftsmanship and strict quality control. Ecosa was established in Melbourne in 2016

Yes, the Ecosa Vital mattress is eco-friendly. This mattress is OceanCycle certified, signifying that the cover of the Vital Mattress is made from 120 plastic bottles that were collected from the ocean and repurposed, contributing to plastic waste reduction. Additionally, all carbon emissions produced during the creation and delivery of the Vital Mattress are offset via Green Story, making the product carbon neutral. Moreover, the Vital Mattress is Oeko Tex 100 certified, which guarantees that no harmful substances or chemicals were used in its production. Thus, Ecosa's Vital Mattress demonstrates a strong commitment to sustainability and environmental responsibility.

No, the Vital Mattress is designed to keep you cool while you sleep. The mattress uses pocket springs that allow air to flow freely, helping to dissipate heat and maintain a cooler sleeping surface. This design is especially beneficial for those who tend to sleep hot or live in warmer climates, as it can enhance comfort by reducing heat buildup during sleep.

The smell you're noticing from your new Koala mattress is likely due to off-gassing, a common occurrence with new products made from certain materials, including polyurethane foam. Off-gassing refers to the release of volatile organic compounds (VOCs) into the air, and it can result in a unique, often chemical-like smell. This process is generally harmless, and the odor usually disappears on its own within a few hours to a couple of weeks after unboxing. To help speed up the process, you can air out the mattress or place it in a well-ventilated area. However, if the smell persists or causes discomfort, it's recommended to reach out to the manufacturer for assistance.

Yes, you can wash your Koala mattress cover. It is designed with a removable feature that allows you to unzip it from the mattress. For cleaning, you can place the cover in your washing machine on a cold cycle. After washing, it's best to let it air dry. If you notice any light stains, you can spot clean those using a mild detergent and a soft cloth. Remember, for stubborn stains or extensive cleaning, it might be best to consult with the manufacturer or a professional cleaning service to avoid potential damage.

The Koala mattress is designed with a unique feature: it has two flippable layers within the mattress that allow you to adjust the firmness to your liking. These layers are found under the breathable TENCEL® Lyocell Cover, which encases the flippable comfort layer. To adjust the firmness, you simply unzip the mattress cover and flip the double-sided Kloudcell® mattress topper. This feature allows you to customize the feel of your mattress without having to flip the entire mattress, which is not designed to be flipped as the support base layer is not meant for sleeping directly on. Despite this ability to customize firmness, it's still recommended to rotate the mattress head-to-foot regularly to ensure even wear and longevity.